Quality Guarantee
We stand behind every product we make. If something isn't right, we'll make it right.
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Lifetime
Coverage on materials and craftsmanship
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Free
Replacement for covered defects
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1 email
To file a claim
What's Covered
Manufacturing defects that occur under normal use, including:
- Stitching failures
- Zipper defects
- Hardware failures
- Fabric defects
If a covered defect damages your product, we'll replace it at no cost.
What's Not Covered
Normal wear and tear, misuse, accidents and modifications.
Who's Covered
The original purchaser. The guarantee is non-transferable.
How To File A Claim
Email support@gowithsilo.com with your order number, a short description of the defect, and a photo if you can. We'll get back to you quickly and take care of you.
Something Not Right?
We're a small team and reply within one business day.