Return Policy
We want you to love your SILO gear. If something isn't working for you, here's how we make it right.
📦 Return Window
We accept returns within 60 days of purchase for all unused or like-new products with a receipt or proof of purchase.
Items must be in their original, unused condition. Products that show signs of use, damage, or modification may not qualify for a return.
🔄 How to Return
To initiate a return, email us at support@gowithsilo.com with your order number and the reason for your return. We'll respond quickly with next steps.
🏪 Purchased Through a Retailer?
If your product was purchased through an authorized retailer, please return it to the location of purchase. Retailer return policies may vary.
📋 At a Glance
| Detail |
Policy |
| Return window |
60 days from date of purchase |
| Condition required |
Unused or like-new, with proof of purchase |
| Return shipping cost |
Responsibility of the purchaser |
| Retailer purchases |
Return to original place of purchase |
| Questions |
support@gowithsilo.com |
